Forum Discussion

stargate7's avatar
stargate7
Sophomore
5 years ago

Online bill pay

Since the frist of this year (Jan. 2020) every time i go to pay my bill on line and when i click on submit it does nto do anything after a few times i just call in my payment adn do it that way! Othe...
  • maratsade's avatar
    maratsade
    5 years ago

    Best of luck, Stargate. I hope that working together we can get to the bottom of this. Maybe the HN staff/mods on this site will have some input next week too. 

    Hang in there, and have a good weekend!

     

    EDIT:  Next time you need to make a payment, try this and see if it works for you:

     

    1. Log out from the community

    2. Go back to the community's home page: https://community.hughesnet.com/

    3. DO NOT LOG IN.  Click on PAY NOW

     

     

    4. You'll be taken to this page:

     

     

     

    5. Enter the required information and see if you can make a payment and it sticks. 

     

     

stargate7's avatar
stargate7
Sophomore

Ok i will try that, and will most defiantly let you know how it comes out. And again maratsade, thank for your help, Hope you have a great rest of the week end and an awesome week! And like i said i will get back with yall and let you all know how it went. 

   stargate7

maratsade's avatar
maratsade
Distinguished Professor IV
5 years ago

Best of luck, Stargate. I hope that working together we can get to the bottom of this. Maybe the HN staff/mods on this site will have some input next week too. 

Hang in there, and have a good weekend!

 

EDIT:  Next time you need to make a payment, try this and see if it works for you:

 

1. Log out from the community

2. Go back to the community's home page: https://community.hughesnet.com/

3. DO NOT LOG IN.  Click on PAY NOW

 

 

4. You'll be taken to this page:

 

 

 

5. Enter the required information and see if you can make a payment and it sticks. 

 

 

  • stargate7's avatar
    stargate7
    Sophomore
    5 years ago

    It worked!! Bill Payed! Thanks stargate7

  • Tmullet26's avatar
    Tmullet26
    New Poster
    5 years ago
    I've had this same issue for months now..so annoying
  • stargate7's avatar
    stargate7
    Sophomore
    5 years ago

    Your are awsome maratsade!!! 

       This did the trick finally!!  Bill payed!! Sorry about the late reply but waited until it was due! I sure do appreciate the help and you all keep up the great work and stay safe and healthy out there. Again thanks!

             stargate7

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    5 years ago

    Great!  I learned this workaround from a HN employee.  It's slightly clunky, but it works, which is what matters. :)

     

    stargate7 wrote:

    Your are awsome maratsade!!! 

       This did the trick finally!!  Bill payed!! Sorry about the late reply but waited until it was due! I sure do appreciate the help and you all keep up the great work and stay safe and healthy out there. Again thanks!

             stargate7

     

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    5 years ago

    Use the workaround. 

     

    Tmullet26 wrote:
    I've had this same issue for months now..so annoying