Good morning Ridenstyl,
I'm glad you found the community, thank you for posting and sharing your case numbers. I'll pull up your account to investigate so we be sure to get the return kit to you.
Your patience and understanding are much appreciated.
Thank you Liz for looking into this for us. It is much appreciated
You're welcome, Ridenstyl.
I do apologize for this unusual delay, by the end of this week your lease return kit will be shipped. It may be sent as soon as tomorrow, but to be on the safe side let's give it until Friday. I will check on your RMA status tomorrow (and Friday if needed) and private message you with your tracking number as soon as I see it.
Your patience and understanding are much appreciated.
Awesome! Thank you so much! I truly appreciate it!
I will watch for your message regarding the tracking!
Hi Ridenstyl,
I've been checking on your RMA status throughout the day and no tracking yet. To be cautious, I've also escalated your case to make sure your RMA is still scheduled to be addressed and shipped out soon.
