Forum Discussion
Thanks for the update, Ridenstyl! Glad you received the box. Please don't hesitate to post back if you have additional concerns so I can take care of them for you.
Hi Liz,
I just got an email from UPS that Hughes Net is shipping me a return kit? My last name is spelled wrong but it is my address so I believe they are sending me another kit. Not sure if this is the one that was supposedly generated on June 29 when my service cancelled or what?
the email says the kit is due to arrive to me Thursday. I do not need this kit as you got a kit to me and I have returned my equiptment. Hopefully this doesn't confuse my return now with them?
- Liz8 years agoModerator
Hi Ridenstyl,
Thank you for this heads up. Since you've already sent in your equipment, we're good. I would like to keep any eye on the status of your equipment. Can you please PM me your tracking number for the shipped kit? If this latest UPS email has another tracking number for you, please PM that as well so I can close out that duplicate RMA.
Your cooperation, patience, and understanding are much appreciated.
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