Forum Discussion
Why am I having to Re-Register my account EVERY month just to read my bill,use services I pay for?
Every month,same old routine. I go to check my bill,look at my account, etc., and I find we are back to NO ID Credentials. I am forced to spend an hour with unpleasant,frustrated techs that soon hav...
Hi MadAsHeck,
I'm glad you found the community, thank you for posting. We understand and share your frustration, I apologize that we have not gotten a permanent fix yet. We've escalated this to the engineers and upper management and are monitoring the progress with this issue. We'll post back once we have any news to share.
Your patience and understanding are much appreciated.
Liz,
Thank you for repeating the same reply we always get! I feel SO much better. Not.
