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cholcomb84's avatar
cholcomb84
New Poster
3 years ago

Refusal to reimburse money taken from my account, part two

HughesNet said I did not pay my April bill, once I told them I have proof on my banking app that I did, they then changed it to saying I didn't pay my May bill. I absolutely did, I am on autopay. The...
cholcomb84's avatar
cholcomb84
New Poster

I tried sending the screenshot to you through this link. It would not go through. 

GabeU's avatar
GabeU
Distinguished Professor IV
3 years ago

cholcomb84 

 

Did it indicate a reason for it not going through?  As long as it's a .png or .jpg/.jpeg file that's not over 2MB, or some size like that, it should go through.

 

If it was a matter of not being able to add it to the reply, make sure to click on the icon indicated in the snapshot below to add it, then click "Done" when it's finished uploading and it should show in the message body.