Forum Discussion

GW's avatar
GW
Advanced Tutor
9 years ago

Regarding quickly closed thread on committment end date

Amanda, Why does my dashboard say "Commitment End Date 10/22/2016" when I contracted for the Gen4 service early in June, 2014. Did one of the zillion phone reps I talked to sli...
Billing
Amanda's avatar
Amanda
Moderator
9 years ago
Hey Don

The thread was actually removed by maratsade but I re-opened it to post the answer for other users. The Commitment End Date shows as your last payment date because you're already out of commitment. That's an odd glitch, so I'll let our billing team know. Thanks!

Amanda