Forum Discussion

JulieM's avatar
JulieM
New Poster
7 years ago

Sales rep gave wrong information. I want to cancel and should not have early termination fee!

I signed up for Hughes Net less than one month ago. When I called, I was unsure if the speeds would be adequate for my husband to work at home. The sales rep told me that I could try out Hughes Net f...
Early Termination Fee
Liz's avatar
Liz
Moderator
7 years ago

Hi JulieM,

 

Welcome to the community and thank you for posting. We can certainly look into requesting your sales call for review to determine whether the sales rep set the appropriate expectations. I'll post back once I get the results. Your patience and understanding are much appreciated.