Forum Discussion

Snw1234's avatar
Snw1234
New Poster
6 years ago

Salesman was dishonest

I just wanted to get the cheapest service where I am and there wasn’t really any options for where I’m located being out in the country... or at least that’s what I was told. The salesman assured me t...
Damian's avatar
Damian
Moderator

Hello Snw1234,

 

Thank you for posting and welcome to the community. I am sorry to hear you may have been misinformed during the sales call. Please allow up to a full business week for this investigation to be completed. After that, I will private message you the results and what steps we will take going forward. Thank you for your patience and understanding in advanced.  

 

-Damian 

Snw1234's avatar
Snw1234
New Poster
6 years ago
Were you able to pull the sales call?
  • Damian's avatar
    Damian
    Moderator
    6 years ago

    Snw1234,

     

    Thank you for your patience during the investigation. I have private messaged you the results along with the steps we will be taking next. 

     

    -Damian 

    • Snw1234's avatar
      Snw1234
      New Poster
      6 years ago
      I did not receive a personal message
      • GabeU's avatar
        GabeU
        Distinguished Professor IV
        6 years ago
        Snw1234 wrote:
        I did not receive a personal message

        Do you see the envelope on the upper right of the page?  If there was a PM sent, you'll see an indication there. Then click on the envelope to go to the PM, and then click on the title of the PM to open it fully to read.    

  • Damian's avatar
    Damian
    Moderator
    6 years ago

    Snw1234,

     

    Please refer there for additional support. 

     

    -Damian