Forum Discussion
Service cancellation
You're very welcome. :)
What they require back is three things. The modem, the power pack for the modem, and the radio from the dish. The radio is the boxy thing with the "eye" attached to the end of the arm on the dish.
I'm pretty sure this PDF is current, which shows what needs to be returned. I believe the return kit also includes a sheet that shows what is needed and how it should be packed in the box (they send you the box).
You're very welcome. :)
What they require back is three things. The modem, the power pack for the modem, and the radio from the dish. The radio is the boxy thing with the "eye" attached to the end of the arm on the dish.
I'm pretty sure this PDF is current, which shows what needs to be returned. I believe the return kit also includes a sheet that shows what is needed and how it should be packed in the box (they send you the box).
- Thank you!! You're such an angel!! I'm not 100% definite about moving yet but if I am I won't be able to use Hughesnet due to being in an area where satellite isn't allowed. I just like to have all my ducks in a row. Thank you again, you've been such a huge help and I'll be sure to check with customer service on Monday about the credit card! Have a wonderful weekend, Gabe!
I'm glad I could help. You have a wonderful weekend, too. :)
Hello KelGates,
Thank you for reaching out to us on the Community! I have replied to your question via Facebook messenger, but I see that Gabe was able to answer all your questions before I got back into the office.
However, please still read my Facebook message, as it contains some more information concerning your case. Let me know if you have any additional questions or concerns.
Thank you,
Jay
