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Expressstop's avatar
Expressstop
New Member
7 years ago

Slow internet and can not transfer 2 phone lines

I signed in with Hughesnet to provide high speed internet and 2 phone lines since I needed to switch from AT&T due to slow internet service at my location and transfer service for 2 phone lines. Hugh...
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Liz's avatar
Liz
Moderator
7 years ago

Hello Expressstop, 

 

  I'm glad you found the community, thank you for posting. I pulled up your account to investigate further and see you have an enterprise account (SME). Let me escalate to our enterprise department here at corporate to have your sales call reviewed to ensure the right expectations were set. 

 

I'll post back once I get the results. Your patience and understanding are much appreciated.

 

  • Liz's avatar
    Liz
    Moderator
    7 years ago

    Hi Expressstop, 

     

    Looks like our corporate office has received your complaint letter and are already working on it. Your complaint will be addressed within 30 days. 

     

      Your patience and understanding are much appreciated.