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eringobragh's avatar
eringobragh
New Poster
7 years ago

Son passed away. Still had to pay early termination fee??!!

I had internet service installed at my son's house because he didn't have a credit history. He passed away 3 weeks ago, so I called to terminate the service. I was told I would still have to pay $190...
Early Termination Fee
Liz's avatar
Liz
Moderator
7 years ago

Hello eringobragh,

 

I'm so sorry for your loss, my condolences to you and the entire family. We can certainly take care of this for you. I'm already working on this and will send you a private message to discuss details once I'm done. You can check your private messages (PM) in the top right corner of the community page. I'll have a PM for you soon addressing your concerns.