Forum Discussion
Speeds were horribly misrepresented. Network traffic makes 25Mbps as promised a joke!
I have had Gen 5 since Aug, 2018 and it has been awful the entire time. I've had tech support on-site at my home to trouble shoot and one time they got 12Mbps for a few seconds and said that is as g...
Njustice321 wrote:That is funny considering the dish is on the ground and the modem has been disconnected for over one week. Again, they misrepresent information!
That's very unfortunate, as one of the things the reps will need to do before they even begin to consider anything regarding the ETF is run remote diagnostics, as well as troubleshoot your system, as alluded to by maratsade, and with the dish being "on the ground" they aren't going to be able to do that. And it's not as simple as putting the dish back on the pole, as it needs to be precisely aimed, which you can't do.
While I understand your anger, your rash actions in removing the dish may now cause additional problems.
