Njustice321 wrote:That is funny considering the dish is on the ground and the modem has been disconnected for over one week. Again, they misrepresent information!
That's very unfortunate, as one of the things the reps will need to do before they even begin to consider anything regarding the ETF is run remote diagnostics, as well as troubleshoot your system, as alluded to by maratsade, and with the dish being "on the ground" they aren't going to be able to do that. And it's not as simple as putting the dish back on the pole, as it needs to be precisely aimed, which you can't do.
While I understand your anger, your rash actions in removing the dish may now cause additional problems.
"While I understand your anger, your rash actions in removing the dish may now cause additional problems. "
And likely more expense as well.
EDIT:
Unless you have purchased your Equipment from Hughes, the satellite modem, power supply, and radio (outdoor transmitter) to be installed by Hughes at your premises will remain the property of Hughes and shall not be deemed fixtures or part of your realty. You shall have no right to pledge, sell, mortgage, otherwise encumber, give away, remove, relocate, alter, or tamper with the Equipment (or any notice of our ownership thereon) at any time. Any reinstallation, return, or change in the location of the Equipment shall be performed by us at our service rates in effect at the time of such service. You are responsible for preventing the loss or destruction of all Equipment provided pursuant to this Agreement.
http://legal.hughesnet.com/SubAgree-03-16-17.cfm, section 1.2
