Forum Discussion
THESE IDIOTS CANNOT GET MY PAYMENT INFORMATION CORRECT AND THIS HAS BEEN GOING ON FOR ALMOST A YEAR!
I have month after month received notification that my payment failed. My payment did not fail - the people who take the calls cannot get the information correct every time I call in, answer the same...
Hi jwstephens
Sorry to hear about this. If your payment failed to us, have you checked with your bank to see what is coming up on their end (reason or code for failure/decline)? Since you've had a tough time getting things straight over the phone, what happens when you put the information in yourself on our website?
Thanks
Amanda
Sorry to hear about this. If your payment failed to us, have you checked with your bank to see what is coming up on their end (reason or code for failure/decline)? Since you've had a tough time getting things straight over the phone, what happens when you put the information in yourself on our website?
Thanks
Amanda
