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paubernard's avatar
paubernard
New Poster
9 years ago
Solved

token charge triplicated

Tried to buy a $9 token on 3/31, got no response --  no confirming screen, no error notice, nothing. Now I see 3 $9 charges on my bill. Maybe I tried 3 times, but don't exactly regard this as solely ...
  • Liz's avatar
    9 years ago

    Hi paubernard,

    Welcome to the community and thanks for posting! I appreciate you bringing this up, I can see how the lack of a confirmation message can lead to this, we'll investigate so that others don't encounter the same thing. Please check your private messages in the top right corner of the community page, as I have PM'd you to address your concerns.