Forum Discussion
Tokens
- 4 years ago
The email says to allow up to 5 days for the tokens to be applied. Since the regular tokens are applied pretty much within seconds (this has always been the same in my experience), perhaps the wording could be tweaked a bit to indicate that the extra tokens will take a bit longer to land. I wonder if the extra tokens are applied manually?
FWIW, the last time I bought tokens during a sale was in December 2020, and it took 3 days for the extra tokens to be applied. I just bought some tokens to add to my stash, and the main amount was delivered within seconds as usual. I imagine the rest will be there soon.
MrsNoName , if you buy tokens during the sale and don't get the extra ones within 5 days, you can always come back here and notify the mods. They'll fix the issue lickety-split.
The sale prices are never reflected on the normal data token page. The extra data from the sale can take a few days to be added, but it is added automatically.
- MrsNoName4 years agoSophomore
Thanks for the quick reply, GabeU. Hughesnet could make that clearer, I think.
- maratsade4 years agoDistinguished Professor IV
The email says to allow up to 5 days for the tokens to be applied. Since the regular tokens are applied pretty much within seconds (this has always been the same in my experience), perhaps the wording could be tweaked a bit to indicate that the extra tokens will take a bit longer to land. I wonder if the extra tokens are applied manually?
FWIW, the last time I bought tokens during a sale was in December 2020, and it took 3 days for the extra tokens to be applied. I just bought some tokens to add to my stash, and the main amount was delivered within seconds as usual. I imagine the rest will be there soon.
MrsNoName , if you buy tokens during the sale and don't get the extra ones within 5 days, you can always come back here and notify the mods. They'll fix the issue lickety-split.
- MrsNoName4 years agoSophomore
Thanks for the update, maratsade . The regular tokens were, as you say, applied within seconds.
I will certainly come back here if the others don't show up within 5 days.
It was December that I last had this problem. I raised a question direct to Hughesnet and got some stock answer that didn't even address the problem. I'm glad I tried the Community this time!
Related Content
- 2 years ago
- 2 years ago
- 3 years ago
- 3 years ago
- 4 years ago