Forum Discussion
Trying to upgrade since of October of 2016 but cursed by the error message!
Since October of 2016, pre Gen5, my husband and I have been calling so much I have lost count. First I just wanted to go up to 10gb....error message, Im told the technical team would look into it an...
Nice to see just like I was told by a phone agent, that this HAS been going on for a few months..
I bet you are like me... stuck in a higher priced, lesser product, and no way to upgrade to a lower price for a better product..
The REAL funny thing about all of this.... This is a COMMUNICATIONS company, and they are the WORST I've ever seen at communication, or reslving customer problems. I'm guessing especially since it's in their best financial interest to NOT fix the problems....
Give it a little time, they will delete this post too to cover up their ineptness...
