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dodds206's avatar
dodds206
New Poster
2 years ago

Underhanded, Misleading and Dishonest

Dear Hughesnet Customer Care,  First, it is unbelievable to me that when speaking to a Customer Service Agent that they have no one over them that can take a call that needs more clarification...
Early Termination Fee
dodds206's avatar
dodds206
New Poster

Sent

Remy's avatar
Remy
Moderator
2 years ago

dodds206,

 

Upon looking into your account, it seems the agent you spoke with upon cancellation went ahead and waived the Early Termination Fee for you! You shouldn't be incurring any cancellation charges. Please let us know if you have any more questions!

 

Thanks,

Remy