Forum Discussion

SuberDRK's avatar
SuberDRK
New Poster
6 years ago

UNDISCLOSED FEES! Thanks Annie

I spent nearly an hour on the phone with a sales person (Annie) getting my 80 year old mother service.  I have pages of notes about the offer and what she would be getting AND NOWHERE did she mention...
buyer beware
MISREPRESENTATION
UNDISCLOSED CHARGES
Damian's avatar
Damian
Moderator

Hello SuberDRK,

 

 Thank you for reaching out to us. I am sorry to hear you may have been misinformed. I will investigate the sales call and let you know of my findings. Please allow up to a full business week for this investigation to be completed. Thank you for your patience in advanced. 

 

-Damian

SuberDRK's avatar
SuberDRK
New Poster
6 years ago

I will be waiting for the outcome.  Thank you

  • Damian's avatar
    Damian
    Moderator
    6 years ago

    SuberDRK,

     

     

    I have successfully reviewed and investigated the sales call. Please refer to your private messages, as it contains the results of the investigation along with other sensitive information. 

     

    -Damian