Forum Discussion
Elisabeth1
6 years agoNew Member
Untrustworthy Provider
We signed up for internet service in November 2019 and were told that we would absolutely love the service compared to our previous provider. Soon after our first month payment was drafted, a charge ...
Liz
6 years agoModerator
Good morning Elisabeth1,
I see it's your first post here, so welcome to the community! I'm sorry to hear that, can you please private message me your SAN (account number) so I can investigate? "Identity Protect" doesn't sound like us, so I want to make sure there are no optional service purchases on your HughesNet account.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
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