Forum Discussion

genejohn2147's avatar
genejohn2147
Sophomore
5 years ago

Upgrade 10 to 20 Gb

I have been trying to upgrade from 10 to 20 Gb for several days. HughesNet software will not accept the request, I get an error message. Any suggestions?
genejohn2147's avatar
genejohn2147
Sophomore

Thank you, I just tried to access my cart and still get the same error

Liz's avatar
Liz
Moderator
5 years ago

Good morning genejohn2147,

 

Thank you for this update, yes our engineers are still investigating this error you're seeing. Once I have an update from them for you, I'll let you know.

 

  Your patience and understanding are much appreciated.

 

Thanks,

Liz