Forum Discussion

genejohn2147's avatar
genejohn2147
Sophomore
5 years ago

Upgrade 10 to 20 Gb

I have been trying to upgrade from 10 to 20 Gb for several days. HughesNet software will not accept the request, I get an error message. Any suggestions?
Liz's avatar
Liz
Moderator
5 years ago

Hi genejohn2147,

 

Thank you for your patience while our engineers resolved this for you on our end. Can you please check if you're able to upgade your plan now?

 

  Your cooperation, patience, and understanding are much appreciated.

 

Thanks,

Liz

 

  • genejohn2147's avatar
    genejohn2147
    Sophomore
    5 years ago

    I was able to upgrade to 20 Gb.

    Thank you,

    Now I will start a new message about the slow internet speed

     

    • Liz's avatar
      Liz
      Moderator
      5 years ago

      Thank you for the confirmation, genejohn2147.

       

      -Liz