Forum Discussion

Sophomore

5 years ago

Upgrade 10 to 20 Gb

I have been trying to upgrade from 10 to 20 Gb for several days. HughesNet software will not accept the request, I get an error message. Any suggestions?

genejohn2147

Sophomore

5 years ago

I was able to upgrade to 20 Gb.

Thank you,

Now I will start a new message about the slow internet speed

Liz

Moderator

5 years ago

Thank you for the confirmation, genejohn2147.

-Liz

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HughesNet software will not accept the request, I get an error message. Any suggestions? ","body@stringLength":"160","rawBody":"

I have been trying to upgrade from 10 to 20 Gb for several days. HughesNet software will not accept the request, I get an error message. Any suggestions?

","kudosSumWeight":0,"postTime":"2020-03-29T23:49:36.528-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:121683_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":13843},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:121683":{"__typename":"Conversation","id":"conversation:121683","solved":false,"topic":{"__ref":"ForumTopicMessage:message:121683"},"lastPostingActivityTime":"2020-04-07T11:25:35.876-04:00","lastPostTime":"2020-04-07T11:25:35.876-04:00","unreadReplyCount":9,"isSubscribed":false},"ModerationData:moderation_data:121683":{"__typename":"ModerationData","id":"moderation_data:121683","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:121683_2":{"__typename":"Revision","id":"revision:121683_2","lastEditTime":"2020-03-29T23:53:24.041-04:00"},"ForumReplyMessage:message:122479":{"__typename":"ForumReplyMessage","id":"message:122479","conversation":{"__ref":"Conversation:conversation:121683"},"author":{"__ref":"User:user:16464"},"revisionNum":1,"uid":122479,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:AccountandBilling"},"subject":"Re: Upgrade 10 to 20 Gb","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:122479"},"parent":{"__ref":"ForumReplyMessage:message:122291"},"body":"

Thank you for the confirmation, genejohn2147.

\n\n

-Liz

\n\n

","body@stringLength":"100","rawBody":"

Thank you for the confirmation, genejohn2147.

\n\n

-Liz

\n\n

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I was able to upgrade to 20 Gb.

Thank you,

Now I will start a new message about the slow internet speed

","body@stringLength":"135","rawBody":"

I was able to upgrade to 20 Gb.

Thank you,

Now I will start a new message about the slow internet speed

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