Usage depleted overnight. All updates set during free time.

Hi Lea,

Thank you for this screenshot. So between 4:50 am this morning until you said you "started a few minutes ago" around 11 am, no one was using the computer? We'd like to know what PC activity was taking place between the 4:50 am and 11:06 am screenshots. Was the PC on and still directly connected to the modem? Was a browser open? On what site was the browser left open?

We look forward to hearing back from you. Also, as a reminder, you still have the tokens we gave you before to help troubleshoot.

Thanks,
Liz