Forum Discussion
Usage depleted overnight. All updates set during free time.
We have had HughesNet for several years. Nothing has changed with our computer settings. Everything updates in the middle of the night during free time. Our wifi has a 24 character password! Our n...
Hi Lea,
Thank you for this screenshot. So between 4:50 am this morning until you said you "started a few minutes ago" around 11 am, no one was using the computer? We'd like to know what PC activity was taking place between the 4:50 am and 11:06 am screenshots. Was the PC on and still directly connected to the modem? Was a browser open? On what site was the browser left open?
We look forward to hearing back from you. Also, as a reminder, you still have the tokens we gave you before to help troubleshoot.
Thanks,
Liz
Thank you for this screenshot. So between 4:50 am this morning until you said you "started a few minutes ago" around 11 am, no one was using the computer? We'd like to know what PC activity was taking place between the 4:50 am and 11:06 am screenshots. Was the PC on and still directly connected to the modem? Was a browser open? On what site was the browser left open?
We look forward to hearing back from you. Also, as a reminder, you still have the tokens we gave you before to help troubleshoot.
Thanks,
Liz
