Forum Discussion

QDLLC's avatar
QDLLC
New Poster
5 years ago

Where can I get an accurate report on total data used in a billing period?

With the COVID-19 issue going on, I've worked from home much in the last month, and while I'm glad that HughesNet relaxed bandwidth restrictions to help people who now have to work from home, I am curious about how much data I'm using each month.

 

However, the "meters" and charts that I find on my account count down from the cap for which I'm paying to zero...then nothing more.  Is there a place I can get more accurate data on my total use per billing period?

 

Thanks.

  • maratsade's avatar
    maratsade
    Distinguished Professor IV

    I think those meters and charts are all that is offered at the moment. Someone else may have more information or suggestions on how to get what you want by using hardware or software. 

     

    What would you like a potential tool to do, if not count from the cap to zero? 

     

    • QDLLC's avatar
      QDLLC
      New Poster

      Ideally, to count from zero to the total amount used in a month.  Counting down is handy for knowing how much remains of an allowance, but I don't see a way to track how much an account goes over the "anytime" usage cap.

      • maratsade's avatar
        maratsade
        Distinguished Professor IV

        I'd like a more sophisticated reporting tool too, with more options.  I'm sure the reps on this site will pass on your excellent idea to the appropriate department and hopefully there will be an update at some point. 

         

        I'm using the very primitive way of checking the Usage Meter every hour and seeing how much I use, or how much the household uses. When it's just me, I use 100MB per hour minimum, just by doing normal stuff (no streaming or anything too data intensive). When uploading/downloading files, that goes up to 200MB per hour.   This has helped me a lot, actually. I've been doing it for a month. But it's definitely not fancy. :)

  • GabeU's avatar
    GabeU
    Distinguished Professor IV

    QDLLC 

     

    For reference, many 3rd party routers have data usage tallying capabilities, and some of the more expensive ones can even do it by connected device.  If you have a router that has that capability you can use it with HughesNet.

  • Good morning QDLLC, 

     

    I see it's your first post here, so welcome to the community! Glad you see you've gotten some suggestions already from fellow subscribers. Your idea is great, thank you for sharing! I've submitted it to the appropriate department here at corporate for review. I appreciate you taking the time to explain your needs.

     

    Thanks,

    Liz