Forum Discussion
Who trains the representatives
When I signed up for Hughesnet, I told the person on the phone that I draw SSID. That I receive my payment on a certain day that I would like my bill due for the same time. She told me no problem I w...
sonwil52,
Thanks for reaching out! I see this is your first post here. Welcome to the Community! I was able to get your account pulled up through your Community profile, which is great! It seems that the bill date update was successful. Agents are able to manually request a change of billing date, upon customer request. In regards to the data refreshing, the only way to change your refresh date is by making an account change, whether it be an upgrade or a downgrade.
Thanks,
Remy
