Forum Discussion

Sophomore

8 years ago

Why is HughesNet collecting city tax?

I live 3 miles outside of the city limits, yet HughesNet is assessing city tax on my bill. I contacted CS and (surprise!) they were ZERO help. The CS supervisor actually told me I had to contact ci...

Passedaround

New Poster

7 years ago

I have the same problem, I have been to City Hall, they faxed a letter to Hughes Net, stating I am out of the City Limits. Now they call and want it refaxed to another department. They can't even communicate between departments. Worst customer service ever!

Liz
Moderator
7 years ago
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Hi folks,

Thanks for posting, I'm sorry we didn't catch this initial post. I'm looking into this now and checking with our tax accountant. I'll post back once I have news to share.

Your cooperation, patience, and understanding are much appreciated.
Liz
Moderator
7 years ago
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Hello!

Got a quick reply from one of our tax accountants. Please check your private messages in the top right corner of the community page as I've sent you a PM to further address your concerns.

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is HughesNet collecting city tax?","id":"message:91951","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:56017"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:AccountandBilling"},"conversation":{"__ref":"Conversation:conversation:91951"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:91951"},"body@stripHtml({\"truncateLength\":200})":" I live 3 miles outside of the city limits, yet HughesNet is assessing city tax on my bill. I contacted CS and (surprise!) they were ZERO help. The CS supervisor actually told me I had to contact ci...","body@stringLength":"669","rawBody":"

Please note I am not assessed city tax on any of my other purchases or utilities including power, trash pickup, phone, Amazon, or other online purchases.

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Please note I am not assessed city tax on any of my other purchases or utilities including power, trash pickup, phone, Amazon, or other online purchases.

Amanda

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Hi folks,

\n\n

Thanks for posting, I'm sorry we didn't catch this initial post. I'm looking into this now and checking with our tax accountant. I'll post back once I have news to share.

\n\n

Your cooperation, patience, and understanding are much appreciated.

\n\n

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-04-04T17:32:42.192-04:00","lastPublishTime":"2018-04-04T17:32:42.192-04:00","metrics":{"__typename":"MessageMetrics","views":2184},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:AccountandBilling/message:91951/message:98216","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"323","rawBody":"

Hi folks,

\n\n

Thanks for posting, I'm sorry we didn't catch this initial post. I'm looking into this now and checking with our tax accountant. I'll post back once I have news to share.

\n\n

Your cooperation, patience, and understanding are much appreciated.

\n\n

Hello!

\n\n

Got a quick reply from one of our tax accountants. Please check your private messages in the top right corner of the community page as I've sent you a PM to further address your concerns.

\n\n

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-04-04T17:47:03.938-04:00","lastPublishTime":"2018-04-04T17:47:03.938-04:00","metrics":{"__typename":"MessageMetrics","views":2181},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:AccountandBilling/message:91951/message:98217","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"259","rawBody":"

Hello!

\n\n

Got a quick reply from one of our tax accountants. Please check your private messages in the top right corner of the community page as I've sent you a PM to further address your concerns.

\n\n

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:98217_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Revision:revision:98217_1":{"__typename":"Revision","id":"revision:98217_1","lastEditTime":"2018-04-04T17:47:03.938-04:00"},"Revision:revision:98216_1":{"__typename":"Revision","id":"revision:98216_1","lastEditTime":"2018-04-04T17:32:42.192-04:00"}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"AccountandBilling","messageSubject":"why-is-hughesnet-collecting-city-tax","messageId":"91951","replyId":"98214"},"buildId":"k2ra3WbQxEm0ebgjo41Oz","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"hughes","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/HtmlContent.tsx","./components/customComponent/CustomComponentContent/CustomComponentScripts.tsx"],"appGip":true,"scriptLoader":[{"id":"mixPanel","src":"https://community.hughesnet.com/t5/s/ssqng67387/pagescripts/1726839891000/mixPanel.js?page.id=ForumReplyPage&entity.id=board%3AAccountandBilling&entity.id=message%3A98214","strategy":"afterInteractive"}]}