Forum Discussion

SheaWM's avatar
SheaWM
New Poster
8 months ago

Why is HughesNet keeping us in the dark about upgrades that could save us money

I've been with HughesNet for over 3 years now. It got to the point to where I needed to purchase their highest data plan available, but was still running out of data by the middle of the month and ha...
GabeU's avatar
GabeU
Distinguished Professor IV
8 months ago

There's nothing shady about it. Not all service plans are available in all areas. It's based on individual beam/gateway system load. Most people don't spend hundreds on data tokens, and the fact that you were doing so is likely why a higher department made an exception and offered a plan normally not available in your service area.

 

It's not HughesNet's fault that you use so much data.