Forum Discussion

Adam_W's avatar
Adam_W
Freshman
4 years ago

Will my hn9000 account auto cancel?

Considering they decommissioned the satellite and I'm no longer getting internet through hughesnet will my hn9000 account auto cancel?  Or do I have to call up a number and listen to someone try to c...
account
  • Liz's avatar
    Liz
    4 years ago

    Good morning Adam,

     

    Thanks for reaching out. Congratulations on getting fiber! Your HughesNet service wouldn't have auto-canceled after Spaceway (or any satellite) is decommisioned, so I am glad to see you've already called in to take care of that.

     

    -Liz

maratsade's avatar
maratsade
Distinguished Professor IV
4 years ago

I don't think accounts auto-cancel. 

  • Adam_W's avatar
    Adam_W
    Freshman
    4 years ago

    Alright, thanks.  When they started sending me those texts a month back I was hoping otherwise.  

     

    Called them got the ball rolling.

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      4 years ago

      Awesome! I hope the account closes quickly for you.  And congrats on getting fiber!

    • Liz's avatar
      Liz
      Moderator
      4 years ago

      Good morning Adam,

       

      Thanks for reaching out. Congratulations on getting fiber! Your HughesNet service wouldn't have auto-canceled after Spaceway (or any satellite) is decommisioned, so I am glad to see you've already called in to take care of that.

       

      -Liz