Forum Discussion

cwescott92's avatar
cwescott92
Freshman
8 years ago

Do not like new Community board

I have checked the Community message board daily for topics that may help me get the best Hughes Net experience. This new way of seeing messages is not conducive to seeing new/recent discussions. I l...
  • C0RR0SIVE's avatar
    C0RR0SIVE
    8 years ago

    cwescott962,

    Hughes has changed to this format as it's easier to actually sort topics out based upon the issue.  So we now have different boards such as Billing, Tech Support, and so on.  While this may seem confusing at first, it is actually a more traditional layout.  The most recently posted in topics will appear at the top of the board that they are posted in, and there are stickied threads at the top of different boards that Hughes feels should be at the top so anyone can easily find information.  I don't see them changing from this style in a drastic manor any time soon.

    As far as the usage history, it now displays not what you have used on each individual day, but now shows what was remaining at the end of each day (need a mod to confirm whether it's end of day or start of day that it displays for each date).  The status meter also uses this same style of graph now.

    Thanks,
    C0RR0SIVE

C0RR0SIVE's avatar
C0RR0SIVE
Associate Professor
8 years ago

cwescott962,

Hughes has changed to this format as it's easier to actually sort topics out based upon the issue.  So we now have different boards such as Billing, Tech Support, and so on.  While this may seem confusing at first, it is actually a more traditional layout.  The most recently posted in topics will appear at the top of the board that they are posted in, and there are stickied threads at the top of different boards that Hughes feels should be at the top so anyone can easily find information.  I don't see them changing from this style in a drastic manor any time soon.

As far as the usage history, it now displays not what you have used on each individual day, but now shows what was remaining at the end of each day (need a mod to confirm whether it's end of day or start of day that it displays for each date).  The status meter also uses this same style of graph now.

Thanks,
C0RR0SIVE

  • Gwalk900's avatar
    Gwalk900
    Honorary Alumnus
    8 years ago

    Replies consisting of anything other than text are more than a little wonky today.

     

  • Gwalk900's avatar
    Gwalk900
    Honorary Alumnus
    8 years ago

    The site sure is troublesome today.

     

     

     

     

    • Gwalk900's avatar
      Gwalk900
      Honorary Alumnus
      8 years ago

      The site has underwent some changes. The biggest is that the Community no longer is one single page with the latest posts at the top.

      Instead if you move in one level deeper to the HughesNet Support Community level you will see that the former single webpage has been broken down to include six subcategories.

      If you select one of the six such as Tech Support you still find the latest topics at the top of the list begining after the pinned topics.