Forum Discussion
Frequently Asked Questions
I realize we have a lot of 'macros' for answering things, and people tend to want to immediately post when the have a problem vs. search for a solution...
but have we thought of taking some of these macros and creating an organized, read-only FAQ section?
Sounds like a good idea -- then we could direct people to specific answers on the FAQ.
Plus, it might reduce the amount of posts and redundant responses if they see there's an explicit FAQ area.
The real trick is making it short, concise, and to the point, because a lot of people don't want to read a lot - especially if they're not happy.
One of the first ones should be a "where/how to post a problem" FAQ.
Agreed. I think it makes a lot of sense.
