How to support your customers
Hey Hughes "We are doing everything possible to make sure you stay connected in this challenging time." Net Just got your email urging me to buy more tokens, because it's TOKEN MADNESS Last t...
Forum Discussion
You didn't read it.
I'm not asking for unlimited data. I'm asking for a slight increase in the throttled speed.
They have capacity to offer much, much, better than that. Because they do. Every month. To everyone.
If every customer bought a token, right now, they could support it.
They can do better on the throttle speed.
FuegoValley wrote:They have capacity to offer much, much, better than that. Because they do. Every month. To everyone.
Youre wrong, and wherever you got that information was wrong. If they had the capacity to do it, then people who were throttled would actually meet the maximum threshhold that is set - they're not.
Then explain to me how on the first of every month everyone gets max speed
FuegoValley wrote:Then explain to me how on the first of every month everyone gets max speed
They don't.
Thanks, trolls who aren't employees but are definitely getting kickbacks.
Once more for the people waaayyy in the back - IT IS STRICTLY THE THROTTLED SPEED I'M TALKING ABOUT.
They can do better. If they can ever do better for anyone who buys a token, they can generally do better on the throttled speed. It's so simple. Confound it however you want.
Everyone on the network doesn't get full speed at the same time?
o rly?
when does your data package refresh, Gabe?
You have no idea what I'm talking about, because you're on constant tokens for post bashing.
But for everyone else it's the first of the month.
I understand the service I signed up for. Yes. It is the only one I can get. There is one competitor, and I'm ready to try them, just to shake things up.
If they are ready for everyone to buy tokens, they have spare capacity. They can do better. Finito.
I certainly hope you don't use this kind of logic with your bank account.
Or, how about this, boys...
How about you give us ANY CONTROL OVER WHEN WE USE OUR HIGH SPEED DATA
If I buy a token, I should be able to control when it's used.
That would probably be better for your load management, anyway.
Wouldn't be hard for average users. Leave it on all the time. Put in the switch for people who know how to find it.
It's March. It's TOKEN MADNESS in the email. Token prices are the same.
