New community look??
Forum Discussion
I like it, though I wish the pages of the posts themselves were fixed. What I'm referring to is each page having the replies posted twice. When you scroll halfway down the page the replies on that page end, but then the rest of the page is the exact same replies a second time. It's really annoying.
I'm not seeing this using PC or mobile. Are you experiencing this issue on both?
-Jay
On both the built in Google search and using Brave on my Samsung Galaxy S23 it shows "Show More Replies" at the bottom of the page, so they all show on one page. It doesn't double them up using them, though I don't normally use my phone for this. In fact, I think that's the first time I ever went to the Community on my phone since getting it in April.
On my computer, which is an M1 Mac Mini using Edge, it breaks the replies up into page numbers instead. Like on Lakeland's topic, this is halfway down page one, after the last reply. You can see the following snapshot that the replies show a second time, with maratsade's reply again being the first. All of the replies from that page show on the top half, then in the middle is shows what should be at the bottom of the page, as in the page numbers to choose from, then repeats all of the replies after that page number thing. All 13 pages in the topic are like this. It's been like this ever since the Community was transitioned to the new style, a year or whatever it was ago.
The following snapshot is from the second page of an older topic. It's only got one reply on it, but you can see that one reply posted again after the page number thing, which the arrow is pointing at. I used this one so I could reduce the size of the page to fit everything into one snapshot. The original post is on top, the reply is after it, then the reply is repeated after the page number thing. If there are 15 replies on a page, there ends up being 30, with those 15 repeated.
I just checked it with Safari, and Safari is like my phone, with the Load More Replies thing being on the bottom rather than breaking it up into multiple pages. Apparently it's just a problem with Edge. I'm going to switch to a Windows PC that uses Edge and see if it's the same on that.
Thanks for sending these over! I attempted to replicate the issue in Edge but was unsuccessful. It displayed the option to show more replies at the bottom, but there was no option to navigate to a second page of replies.
Do you have the latest version of Edge installed, or do you have any extensions that might be causing the issue? Could you try clearing your cookies/cache or opening the page in a private Edge tab?
We are still working on replicating the issue on our end as well.
Thanks!
JayYes, Edge is up to date. Again though, once I came to the site via the Google search bar in the middle of the screen on my phone, then signed in, it showed the same thing as on both computers. And that's using Chrome, or whatever it is that that Google search thing is on an Android phone.
I'm now on a Windows PC, still using Edge. When I first looked at the pages, it gave the Load More Replies option. I then signed in. Now it's doing the same thing as on my Mac. Even in this current topic. In the the following snapshot you can see the bottom part of my last reply, which should be on the bottom of the page, but it's in the middle, and Jay's reply to maratsade's original post is showing again, as are all of the rest of the replies, including mine. There's no page number thing as there's only one page with this topic thus far.
I also just checked my phone again, but this time I signed in. Now it's showing the page numbers instead of 'load more replies', and it's doubling up on the replies with that too.
