Forum Discussion

owenwalsh's avatar
owenwalsh
Freshman
4 years ago

Token Madness

Recently, HughesNet has been sending out emails pertaining to the purchase of tokens at a discounted price. Unfortunately, the link in the email sends you to a page where you can purchase tokens at th...
  • maratsade's avatar
    maratsade
    4 years ago

    Owen,

     

    The tokens aren't sold at a discounted price. There is a sale (until 31 March) whereby you buy a certain number of tokens and you get extra tokens for free.  When you go to buy the tokens, you select the amount you want and you get those right away.  The extra tokens are sent a few days later.  The price of the tokens is the same as always; the sale is about free extra tokens. 

     

    I've bought tokens via this method twice and both times it worked fine.  If someone doesn't get the extra tokens within the stated amount of days, then they can come here and report the problem. The reps can fix it. 

maratsade's avatar
maratsade
Distinguished Professor IV
4 years ago

Owen,

 

The tokens aren't sold at a discounted price. There is a sale (until 31 March) whereby you buy a certain number of tokens and you get extra tokens for free.  When you go to buy the tokens, you select the amount you want and you get those right away.  The extra tokens are sent a few days later.  The price of the tokens is the same as always; the sale is about free extra tokens. 

 

I've bought tokens via this method twice and both times it worked fine.  If someone doesn't get the extra tokens within the stated amount of days, then they can come here and report the problem. The reps can fix it. 

  • owenwalsh's avatar
    owenwalsh
    Freshman
    4 years ago
    Thanks for your explanation. It's too bad that HughesNet did not explain this clearly in their email promotion. I had to obtain this information from this Community thread and from eventually speaking with an agent after several transfers (much time wasted). HughesNet explicitly says SAVE a certain amount by purchasing tokens under this promotion. Where I come from, this is called a sale!!! By the way, a SALE by any other name is still a SALE.