Read the legally binding subscriber agreement. Charging a fine for cancelling the agreement early is not fraud.
The advertisements have disclaimers regarding the service -- they do not promise anything. This is not fraud, as the advertising complies with advertising rules.
The advertisements, the website, and most importantly, the subscriber agreement, contain multiple disclaimers regarding the service and its limitations.
I understand you may feel disappointed with the service or even angry with it -- but even so, no fraud has been committed, as the freely available materials online (website and legal site) clearly spell out the expectations for the service. Hopefully you read all of that before signing up.
Do you have anything else available in your area that you could switch to?
