Forum Discussion
Gen 5 Data Useage
For years we had an older HughesNet 15 GB plan and almost never ran out of data. "Upgraded" to Gen 5 30 GB plan and, over the past year, have exhausted the 30 GB with a week remaining in the cycle al...
I'm a new customer and am not at all satisfied with my data plan. The 10MB teaser lasts less than a week, I'm not a heavy user. I will not recommend this service to anyone and will be switching ASAP.
If you need help resolving your issues, you may want to start a new topic either under Tech Support or MyAccount and Billing.
To cancel, you will need to call 866-347-3292. You may have to pay an early termination fee if you're still under contract. See http://legal.hughesnet.com/ServiceTermsAndConditions-current.cfm
To avoid equipment charges, you will also need to return the equipment (modem, power pack, and the radio from the dish). You will get a kit to return the equipment when you cancel the account.
