Forum Discussion
Gen 5 Data Useage
Thanks. Was familiar with most of what you suggested and had considered much of it. Unfortunately, none were revelatory.
What is most puzzling is that I travel regularly and often go days/weeks without even using the system. I had initally thought of the possibility of unauthorized use of the wi-fi but given that the house is in the VA countryside; my property is gated access; and the system is enabled with a complex password; unless a very bright hacker is hiking thru the woods surrounding the house, I've ruled that out as a possibility.:)
I'll continue to attempt to track it down as it's very annoying.
Hi buddha6,
Prior to upgrading to gen5, did you have your own wireless router hooked up to your previous HughesNet equipment? I wonder if some devices are connecting to your HT2000W that may not have connected to your old service (automatically, at least).
~Amanda
Hi Amanda:
Thanks for your thoughts.
I've added a couple of Alexa enabled electric outlets, one wifi extender, and one Alexa Dot since changing over to GEN 5. I can't imagine they account for any significan data useage. The Dot and one of the electric outlets are in a guest bedroom almost never used.
I still can't account for the data useage.
I've used 14% of the Bonus Bites despite having not used the system but one time during that period.
Obviously something is consuming data but I can't reasonably account for the amount.
Best regards.
Hello Willow & 67010_NoService
I understand you are seeking assistance, however the original poster of this thread appears to have a different issue than what you have posted. Our recommendation if you want assistance is to please create a new thread for yourselves in the Tech Support category as GabeU advised above.
Thank you
Amanda
Hello buddha6
It's been a while since we've heard from you so this thread will be closed. If you still have questions or concerns on this topic, feel free to send me a PM to re-open it or create a new thread.
Thank you,
Amanda
