Forum Discussion
Gen 5 Data Useage
For years we had an older HughesNet 15 GB plan and almost never ran out of data. "Upgraded" to Gen 5 30 GB plan and, over the past year, have exhausted the 30 GB with a week remaining in the cycle al...
Here's a PSA for any one considering Hughes Net services. DON'T do it! We live in a rural area and had Pixius for a while and had issues with them. I was on the phone with the sales rep for over one hour to ensure that I was getting a better service. Literally for the first 2 months we had service and then it disappeared / vanished. We called and they gave us a few extra tokens of data. For 20 gigs of data went from lasting 20 days and now it's gone in ONE DAY!!!!! Their customer service is totally lacking any helpfulness. We are ready to pay the early termination fee. Do yourself a favor and don't even consider using Hughes Net.
Just signed up with Gen 5 - we have been at the house 5 days in the last 3 months and blew through all data 30GB every month not even being there.
One thermostat. That's all. We disconnected roku, DirectTVs, no ipads even at the house.
It's crazy. I've been on the phone with them for the last two days. With no result. It's going to cost me $600.00 to quit them.
I'm calling my State regulatory agency next.
If you'd like help in determining what it is that is using so much of your data please start a new topic in Tech Support.
Calling your state regulatory agency because something on your end is chewing through all of your data isn't going to do you much good.
- Everyone I’ve talked to says the same thing! Just admit HughesNet is cheating it’s customers and stop being an **bleep**
HughesNet sells a data package. Neither how quickly someone uses that data, nor what on someone's system is using it, is HughesNet's responsibility. HughesNet is not cheating anyone out of their data.
Secondly, please refrain from using foul language on this site. It's immature and there's no need for it.
