Forum Discussion
Getting scammed
Just got Hughesnet installed Saturday, 3 days ago. Was assured there was a 7 day trial period to make sure it would work for our application. Asked Betty from Florida several times about the trial, s...
I feel scammed myself. When I was searching for internet in my new location, I had 2 choices. Calling HughesNet, I was lied to from a salesgirl about the family and devices used in her home. How she never had any problems with data. Being new to satellite I believed her. She flat out lied. And she had a family that supposedly use data all the time. I live alone and can’t even watch my television in the evening. They promise your never without service with slower speeds of 1 to 3 mobs. That’s a fiat out lie! Very disappointing.
If it's not been more than a few months since your sales call, you have the option of asking for a 'sales call review', the result of which may be beneficial to you, especially if you decide to cancel the service. You can ask for the 'sales call review' by starting a new topic in the 'myAccount and Billing' section. Make sure to be specific regarding what in the sales call you feel was misleading. Sales calls are only saved for a few months, so if you plan on doing this make sure to do it soon.
With that said, if you didn't contact Damian from your prior topic, I would do so.
