Forum Discussion

Suzmik12's avatar
Suzmik12
New Member
7 years ago

Hughes net

My 10g renewed today, it’s at 5g now on the first day. Run, run people from this money grab ripoff. When I agreed to install, They never told me it wasn’t unlimited data. They said the speed was slow...
general discussion is not a support area
They suck
kintho's avatar
kintho
New Poster
7 years ago

I wonder what foul language you see...

First and foremost, No one reads Terms of Service's anywhere. As well, don't tell anyone they have 10GB or 50GB and say it's then unlimited. There is no difference between speeds when I have my 10GBs and when I don't. Youtube doesn't play HD 720 or 1020 videos without having to load/buffer for a long time wether my data just renewed or I have none and if I played all or any of my videos in HD I would use up even 50GBs in 3 weeks alone.

 

Regarding HughesNet Customer Service, it is terrible. No one wants to wait for hours or days for one of them to tell them they need to upgrade. They never know what you're talking about and are a big waste of time. If they can't increase download speeds or give us more Gigs/m then they are no help to anyone.

 

The issue is a money grabbing company and until they change it will always be terrible and unfortunatel for those who can not get anything else. Don't tell me 150/m for 50GB data and the same download/upload speeds as $50/m plan isn't laughable.

GabeU's avatar
GabeU
Distinguished Professor IV
7 years ago
kintho wrote:

I wonder what foul language you see.. 

The foul language that was removed after I posted about it.  The foul language that you weren't here to see, but whose warning your felt the need to indirectly criticize without having the necessary information.  The foul language that was the type that sticks out like a sore thumb.  THAT foul language.  Any other critiques?