Forum Discussion
internet service and plans
we've been with hughesnet for over 5 years and not by choice. despite "upgrades and improvements" (which means higher costs), internet speed and service never improves. We upgraded our plan because...
Hi teejay,
We'd love to help you resolve your concerns. For better visibility and faster assistance, please feel free to create a new post in our Tech category. Be sure to include details about your home network and usage habits so we can properly assess a plan of action.
Thank you,
Amanda
If you'd like to get help with your speed issue, please post in Tech Support.
If you would like to get help with your data usage issue, including things you can do to reduce your data usage so that you don't run out every month, please do the same.
The speed issue may be able to be helped, depending on what's causing it. The data usage issue is wholly dependant on your usage habits and your devices, and when you exceed your monthly data allotment your speed is reduced.
HughesNet offers service where few others do or will. They offer the highest data packages that their infrastructure allows. It's not cheap as it's not cheap to provide. No one is forced to sign up with HughesNet. You are free to cancel the service at any time you wish, though you will be subject to an Early Termination Fee if you are in a contract.
