Forum Discussion
PLEASE READ AND RELAY
I was used to cable internet at my old home. Unfortunatly where I live now, this terrible stone age internet is all I have. This is NOT high speed internet. Buffers constantly and only plays in sta...
CrisIsSassy wrote:I filed a complaint with the Better Business Bureau today.
Though I understand your frustration, you could have asked for help in here. This is a support community, but instead of asking for support you've complained on multiple threads.
With that said, by filing your complaint you have now delayed by thirty days any help you may have gotten via this support community.
Why do you respond to your customers with sarcasm and rude comments? From reading through this forum, I have realised that the entire business model of your company is poor.
mtd2003 wrote:Why do you respond to your customers with sarcasm and rude comments? From reading through this forum, I have realised that the entire business model of your company is poor.
Only those with "Mod", "Administrator" or "Employee next to their name are HughesNet employees. The rest are fellow customers.
Also, please stop spamming the same thing on multiple threads.
Why is it always the sarcasticly rude customers that think that no one else can be sarcastic or rude in return?
Other sarcastic, but not so rude customers want to know.
It appears that a lot of people are angry like me, that are paying for a service, and half the time I have to go to the library to use the internet, I'm paying $80 month. I get no help what so ever from customer service, I took off work 2 days in a row last week for technicians to come to my home. and they rescheduled the first day for the following day then never showed up or called. I was not rude but called them to find out what happened and they never responded. I thought this site was where I could go to complain about my problem. after months of no help at all, I am angry. then to be met by really rude responses. I have copied all these responses to my post.
isn't that something. I copied and saved the response. I've been waiting for months for help and have reached the end of my nerve and this helper tell me this. how nice. I agree that I was mad, but with good reason. I pay $80 a month for no service. now this person tells me there is a 30 day delay on helping me. hahaha I have read nothing but complaints about this service on this community board or whatever it is. wish I would have checked the reviews before I got the service.
