Forum Discussion
Massive outage underway
Several gateways are out on J2, incl. ALB, SDO, SEA maybe more... just in case anyone starts a rant. Edit: Add BOI and NLV to this.
For those indicating they have outages, these are not problems local to your dish. These are outages at a few of the gateways across the country. Your dish goes to the satellite spot beam which then comes back down to one of these gateways/ground stations before it goes out to the internet. That’s where the outages are.
Well, it would sure be nice if HughesNet sent out emails to all subscribers informing them of an outage. With HughesNet down and the support phone lines jammed, how the **bleep** is anyone supposed to know what's going on? At least people with smart phones can access their email through those networks and receive news or updates about an outage. Why doesn't HughesNet do this for its subscribers?
I accessed the site with my phone -- they had announced the issue in plenty of places, but it seems that they can't win and someone, somewhere will be ticked off.
maratsade wrote:I accessed the site with my phone -- they had announced the issue in plenty of places, but it seems that they can't win and someone, somewhere will be ticked off.
Yeh, will be that case always... even if you hand that person $1000... they may still be mad. <grin>
But yeh, I would be in the mass email if possible for major outages.
Where I live, my cell service is VERY spotty. If I leave the phone 2nd story in the window, I slowly get emails and if they sent one.... it would allow me to know there is a problem. So my phone was in the window upstairs from 5PM PST until I went to bed around 12:30AM PST and still had not service here. I am on the J2GIL so was out from around 5PM and on if memory serves. Reset the modem a couple times during that until I said major problem, just go to bed. hehe.
I don't have enough cell access to do any browsing so could not visit community. Service comes and goes for me around 1 bar to non to 3 to no service. ;-)
TJ
But that also raises an interesting question in causality: If you have no service how would you get the email...
maratsade wrote:I accessed the site with my phone -- they had announced the issue in plenty of places, but it seems that they can't win and someone, somewhere will be ticked off.
That's what I did, though my tracfone is so awful about the only thing I could do, other than read posts, is click on the kudo button. LOL.
Because of this, I'm upgrading to an Android based, smartphone like tracfone this month. I've had enough of my tiny screen and limited access. Heck, my present phone doesn't even run in 3G. It's 2.5G. Yes...2.5G. Ugh! LOL.
Gabe, make sure it's not super cheap with less than 8GB of storage... Even at 8GB of storage, once the default apps update, you wont have much room for others.
