Tech support in Rural AK nonexistent
When I had equipment problems with my HN7000S I had to work on the equipment myself due to the techs not wanting to come out here because of the cost of travel. I eventually got my connection back up...
Forum Discussion
Are there any branches of the post office people can use while this is being resolved?
The closest one is about 35 miles as the crow flies, the next, about 200 miles. No roads in between here and there.
Yikes. I hope the situation gets resolved soon.
Yes but, it doesn't look like it'll be resolved by HughesNet. All this wouldn't have happened if only the installer had listened to the postmaster in the first place.
"3/8 I'm just going to tell it how it is, no more keeping quiet. This is week 4 with no internet connection. Hugh's net has nothing but false hope for us with their broken promises of saying they're coming out here. People who have them as their provider have also told me they have done nothing to help them. I am in the process of talking to my supervisor to switch to a different company. This is so unreal and so wrong on every level. And this is all happening in 2022. Lol."
I wonder if HughesNet will slap them with an early cancellation fee if they go with another company.
