Offering this as a substitute for communicating with Hughsnet customers IS A SLAP IN OUR FACE. Hughesnet gravely underestimates the inteligence of the customer.
Hm, I actually think this site has improved communication quite a bit. What bothers you about it? Customer-to-customer help sites are common with ISPs. Verizon Wireless, Xfinity, Exede, and others, all have the same type of sites.
