1. User location: The use of geoip to determine user's location from the IP, doesn't work at all on satellite internet. Conversely, if the device being tested has fairly good gps and signal you might be ok for that. I know the gps on my iPhone is a lot more accurate than the one in my MacBook Pro - could be a problem if you're on the edge of a beam footprint. There may be some outliers in their database in that regard, so this is kind of a minimal risk.
2. Gateway provider: Have noticed that a certain provider (CenturyLink) randomly inserts 1-2 minute gaps in service on a national scale. Such an inconsistency would significantly vary the results for a particular beam that always routes to a gateway.
3. TestMy server location: Different locations are going to create different paths from the gateway. Assuming the CL gaps aren't there, you'd have to create a standard where certain beam/gateway combinations would use a specific TestMy server. For example, beam 68/SDO gateway (San Diego) would need to use the closest server in LA, not the default one in Dallas, because it would generate fewer hops. Depending upon the backbone (again, thinking about CL, which services most of the country now) fewer hops would reduce the risk of anything corrupting the test.
4. Time: Congestion varies over time and you'd have to compare with others doing the test within the same timeframe. It's not a safe bet that you'll get enough people doing tests from the same beam in the same timeframe, unless it's pre-coordinated.
If you can safely isolate these four things, the only thing left is latency due to beam congestion. Can be done, but it's just not real probable.
Edit: Almost forgot another real important one: Latency tests over TestMy aren't that accurate to begin with, so don't know if you could trust it for a viable comparison.
","board":{"__ref":"Forum:board:General"},"conversation":{"__ref":"Conversation:conversation:127931"},"author":{"__typename":"User","login":"MarkJFine"},"postTime":"2020-10-04T08:10:26.581-04:00","kudosSumWeight":2}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3w1fDE0OjAsMzk6MXwy","node":{"__typename":"ForumReplyMessage","uid":127958,"body":"Your data sounds about right:
More and more people are making use of the Bonus period to do heavy lifting (sofware updates, etc.). The ones you see at 0230 are likely automated while people are sleeping, and the ones at 0630 are likely manual as people are getting up. I personally do all mine at 0500 to beat the 0630-0700 rush hour.
I'd be willing to bet the evening rise actually starts around 1630 and continues to ramp to a frenzy between 20-2100, then becomes normal again between 22-2300. That's always been the trend, and almost always when people are trying to stream something.
Streaming always puts the biggest load on the system because of the number and consistency of the packets, as well as the potential need for unecessary resends due to the delays in a streaming server getting an ack that a segment was received correctly, and in the proper sequence. It puts a tremendous load on system resources, which is not good when resources are limited.
In a situation where latency increases with congestion, all these people that say they keep getting buffering yet continue to let it keep loading, playing, and buffering just make it worse. It's like holding a mic to a 1,000w amp speaker and wondering why the feedback just keeps getting louder and more intense until it can't take anymore and it just clips. Repeated buffering is the system's way of telling them \"this isn't working, you're killing me, please stop\" but they don't get the hint because god forbid they miss their Netfilix show, so everyone on the beam and ultimately the gateway suffers. Then they blame the network for something they did (Modern entitlement problems). </soapbox>
","board":{"__ref":"Forum:board:General"},"conversation":{"__ref":"Conversation:conversation:127931"},"author":{"__typename":"User","login":"MarkJFine"},"postTime":"2020-10-04T14:18:45.156-04:00","kudosSumWeight":2}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3w1fDE0OjAsMzk6MXwz","node":{"__typename":"ForumReplyMessage","uid":128011,"body":"Something I think I need to point out:
The testing done on TestMy will only show something particular to that beam when people using the same beam get like results at the same time, but those on other beams using the same gateway get something different. That would prove there's something that's specific to just that particular beam.
If all beams on a gateway have the same symptoms at the same time it might mean there is a problem with the gateway, but it's not definite. It could also mean there's a problem anywhere between the gateway and the TestMy server, since they'd all likely be using the same route.
A good example was the widespread outage that CenturyLink had a few weeks ago, which affected the San Diego gateway. Think you'll find this kind of thing is a lot more common than the gateway going down.
","board":{"__ref":"Forum:board:General"},"conversation":{"__ref":"Conversation:conversation:127931"},"author":{"__typename":"User","login":"MarkJFine"},"postTime":"2020-10-07T21:33:04.135-04:00","kudosSumWeight":2}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3w1fDE0OjAsMzk6MXw0","node":{"__typename":"ForumReplyMessage","uid":127932,"body":"My wife and I tested this, each using our own Testmy.net account, and we got two different cities in two different states.
","board":{"__ref":"Forum:board:General"},"conversation":{"__ref":"Conversation:conversation:127931"},"author":{"__typename":"User","login":"maratsade"},"postTime":"2020-10-04T07:22:56.893-04:00","kudosSumWeight":1}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3w1fDE0OjAsMzk6MXw1","node":{"__typename":"ForumReplyMessage","uid":127941,"body":"OK, these are the approximate distances (in miles) from what looks like the town closest to the center of beam 68 (I'm guessing here, using SatBeams) and some of the towns/cities listed by TMN:
81, 75, 68, 55, 127, 35
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TestMy.net to compare your speed to others on your beam","id":"message:127931","revisionNum":1,"repliesCount":37,"author":{"__ref":"User:user:71041"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:General"},"conversation":{"__ref":"Conversation:conversation:127931"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:127931"},"body":"
I was poking around the 'TestMy.net Database' option under 'DB' on the TestMy.net page, and I noticed something that might be useful for knowing how your tests compare with other users of HughesNet that share your beam -- and thus experience the same \"congestion\" circumstances that you do.
After you select 'TestMy.net Database', there is a list of details that they use to ID you -- this includes a city. As a satellite beam covers a wide area, the city I saw was some distance from me, but it appeared to be close to the center of my beam!
Click the City, then click the ISPs tab, and check to if you see a speed average for HughesNet for this city which may represent the average speed for your beam.
Would someone else try this and report what city you are seeing associated with your location along with your satellite beam number? This will let me know if this idea actually holds water so to speak. I have searched for others cities that I thought might be near a beam center and found some that I thought would be for Jupiter 1, VS1, and VS2 that appear to give speeds that are in the general range of what I guessed for each.
Does anyone familiar with TestMy.net know how to search a provider for cities that they have records for? That would make it a lot easier to check if this is an idea with potential or just nonsense as the cities I found with records have been found with just wild guessing based on looking at a map.
Now, of course, many folks that run the test use the wrong test size (too small test size and the test result is dominated by the start up time due to latency), or they are using Wi-Fi, so the average result numbers are likely to be on the low side, but if this works, then this would give a way to know if you are experiencing performance on-par with others that share your beam.
","body@stringLength":"2048","rawBody":"
I was poking around the 'TestMy.net Database' option under 'DB' on the TestMy.net page, and I noticed something that might be useful for knowing how your tests compare with other users of HughesNet that share your beam -- and thus experience the same \"congestion\" circumstances that you do.
After you select 'TestMy.net Database', there is a list of details that they use to ID you -- this includes a city. As a satellite beam covers a wide area, the city I saw was some distance from me, but it appeared to be close to the center of my beam!
Click the City, then click the ISPs tab, and check to if you see a speed average for HughesNet for this city which may represent the average speed for your beam.
Would someone else try this and report what city you are seeing associated with your location along with your satellite beam number? This will let me know if this idea actually holds water so to speak. I have searched for others cities that I thought might be near a beam center and found some that I thought would be for Jupiter 1, VS1, and VS2 that appear to give speeds that are in the general range of what I guessed for each.
Does anyone familiar with TestMy.net know how to search a provider for cities that they have records for? That would make it a lot easier to check if this is an idea with potential or just nonsense as the cities I found with records have been found with just wild guessing based on looking at a map.
Now, of course, many folks that run the test use the wrong test size (too small test size and the test result is dominated by the start up time due to latency), or they are using Wi-Fi, so the average result numbers are likely to be on the low side, but if this works, then this would give a way to know if you are experiencing performance on-par with others that share your beam.
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Using TestMy.net to compare your speed to others on your beam","moderationData":{"__ref":"ModerationData:moderation_data:127932"},"body":"
My wife and I tested this, each using our own Testmy.net account, and we got two different cities in two different states.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"130","kudosSumWeight":1,"postTime":"2020-10-04T07:22:56.893-04:00","lastPublishTime":"2020-10-04T07:22:56.893-04:00","metrics":{"__typename":"MessageMetrics","views":9418},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:General/message:127931/message:127932","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjB8aW50LDEyNzkzMywxMjc5MzM","node":{"__ref":"ForumReplyMessage:message:127933"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"135","rawBody":"My wife and I tested this, each using our own Testmy.net account, and we got two different cities in two different states.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:127932_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:127933":{"__typename":"ModerationData","id":"moderation_data:127933","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:127933":{"__typename":"ForumReplyMessage","uid":127933,"id":"message:127933","revisionNum":2,"author":{"__ref":"User:user:12376"},"readOnly":false,"repliesCount":35,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:General"},"parent":{"__ref":"ForumReplyMessage:message:127932"},"conversation":{"__ref":"Conversation:conversation:127931"},"subject":"Re: Using TestMy.net to compare your speed to others on your beam","moderationData":{"__ref":"ModerationData:moderation_data:127933"},"body":"Different issues here, assuming the trick is to isolate the latency factors relating (or un-relating in this case) to a particular beam:
1. User location: The use of geoip to determine user's location from the IP, doesn't work at all on satellite internet. Conversely, if the device being tested has fairly good gps and signal you might be ok for that. I know the gps on my iPhone is a lot more accurate than the one in my MacBook Pro - could be a problem if you're on the edge of a beam footprint. There may be some outliers in their database in that regard, so this is kind of a minimal risk.
2. Gateway provider: Have noticed that a certain provider (CenturyLink) randomly inserts 1-2 minute gaps in service on a national scale. Such an inconsistency would significantly vary the results for a particular beam that always routes to a gateway.
3. TestMy server location: Different locations are going to create different paths from the gateway. Assuming the CL gaps aren't there, you'd have to create a standard where certain beam/gateway combinations would use a specific TestMy server. For example, beam 68/SDO gateway (San Diego) would need to use the closest server in LA, not the default one in Dallas, because it would generate fewer hops. Depending upon the backbone (again, thinking about CL, which services most of the country now) fewer hops would reduce the risk of anything corrupting the test.
4. Time: Congestion varies over time and you'd have to compare with others doing the test within the same timeframe. It's not a safe bet that you'll get enough people doing tests from the same beam in the same timeframe, unless it's pre-coordinated.
If you can safely isolate these four things, the only thing left is latency due to beam congestion. Can be done, but it's just not real probable.
Edit: Almost forgot another real important one: Latency tests over TestMy aren't that accurate to begin with, so don't know if you could trust it for a viable comparison.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":2,"postTime":"2020-10-04T08:10:26.581-04:00","lastPublishTime":"2020-10-04T08:14:35.745-04:00","metrics":{"__typename":"MessageMetrics","views":9389},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:General/message:127931/message:127933","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDM5OjB8aW50LDEyNzkzNCwxMjc5MzQ","node":{"__ref":"ForumReplyMessage:message:127934"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"2089","rawBody":"Different issues here, assuming the trick is to isolate the latency factors relating (or un-relating in this case) to a particular beam:
1. User location: The use of geoip to determine user's location from the IP, doesn't work at all on satellite internet. Conversely, if the device being tested has fairly good gps and signal you might be ok for that. I know the gps on my iPhone is a lot more accurate than the one in my MacBook Pro - could be a problem if you're on the edge of a beam footprint. There may be some outliers in their database in that regard, so this is kind of a minimal risk.
2. Gateway provider: Have noticed that a certain provider (CenturyLink) randomly inserts 1-2 minute gaps in service on a national scale. Such an inconsistency would significantly vary the results for a particular beam that always routes to a gateway.
3. TestMy server location: Different locations are going to create different paths from the gateway. Assuming the CL gaps aren't there, you'd have to create a standard where certain beam/gateway combinations would use a specific TestMy server. For example, beam 68/SDO gateway (San Diego) would need to use the closest server in LA, not the default one in Dallas, because it would generate fewer hops. Depending upon the backbone (again, thinking about CL, which services most of the country now) fewer hops would reduce the risk of anything corrupting the test.
4. Time: Congestion varies over time and you'd have to compare with others doing the test within the same timeframe. It's not a safe bet that you'll get enough people doing tests from the same beam in the same timeframe, unless it's pre-coordinated.
If you can safely isolate these four things, the only thing left is latency due to beam congestion. Can be done, but it's just not real probable.
Edit: Almost forgot another real important one: Latency tests over TestMy aren't that accurate to begin with, so don't know if you could trust it for a viable comparison.
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Yes, they do not have a correct location -- the city they determined for me was also in the wrong state. I am on the edge of the beam, and the city they selected as my location seemed to be toward the center of my beam. I came in with a different connection and got the same city an so I wondered how consistently they were choosing that city and more generally if others on the beam would get that same city. After digging through some tests I ran over a year ago, I see they had a different city chosen for my location -- also in a state different from me, but also toward the middle of the my beam, so it is not consistent.
So obviously since it does not consistently choose a city based upon the beam, it is impossible to compare a score against the average and know how your bandwidth compares to the beam in general -- as maratsade demonstrates by getting two different cities with different accounts. The gateways handle multiple beams in different time zones, but I did not see a city chosen based upon the location for one of those other beams, so it seems like they can narrow it down to a general geographic location based upon the beam, but can still be 100 miles off from the true location.
I was doing the bandwidth test -- I agree the TestMy.net latency test is fairly pointless especially as the HT2000W records average latency for every 5 minute and 1 hour period anyway.
The average score even for the bandwidth test would also not be an accurate measure not only for the reason you mention, but also because there are a lot of tests done on small test sizes which will not be accurate with satellite.
If you don't mind, what city did you get? Mark, I think you were beam 68 -- so did your city land toward to middle of beam 68 in northern VA?
Maratsade, would you mind sharing the cities you saw along with your beam? Or at least give a rough impression of how far the cities were from the center of your beam?
I dug through a bunch of cities this way, and the average seems to be around 35Mbps for what I thought were selected from J2 beams, and 25Mbps for J1 beams (which might be a combination of gen 4 and gen 5 services if I understand correctly), which is considerably better than what I imagined based upon reading posts on this site! It seems the great performance I get is not out of line with the areas I combed through. I did see a city on the edge between beam 68 and 69--far from the center of a J2 beam--that had an average of around 50Mbps, and they had run a lot of tests.
Thanks!
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Yes, they do not have a correct location -- the city they determined for me was also in the wrong state. I am on the edge of the beam, and the city they selected as my location seemed to be toward the center of my beam. I came in with a different connection and got the same city an so I wondered how consistently they were choosing that city and more generally if others on the beam would get that same city. After digging through some tests I ran over a year ago, I see they had a different city chosen for my location -- also in a state different from me, but also toward the middle of the my beam, so it is not consistent.
So obviously since it does not consistently choose a city based upon the beam, it is impossible to compare a score against the average and know how your bandwidth compares to the beam in general -- as maratsade demonstrates by getting two different cities with different accounts. The gateways handle multiple beams in different time zones, but I did not see a city chosen based upon the location for one of those other beams, so it seems like they can narrow it down to a general geographic location based upon the beam, but can still be 100 miles off from the true location.
I was doing the bandwidth test -- I agree the TestMy.net latency test is fairly pointless especially as the HT2000W records average latency for every 5 minute and 1 hour period anyway.
The average score even for the bandwidth test would also not be an accurate measure not only for the reason you mention, but also because there are a lot of tests done on small test sizes which will not be accurate with satellite.
If you don't mind, what city did you get? Mark, I think you were beam 68 -- so did your city land toward to middle of beam 68 in northern VA?
Maratsade, would you mind sharing the cities you saw along with your beam? Or at least give a rough impression of how far the cities were from the center of your beam?
I dug through a bunch of cities this way, and the average seems to be around 35Mbps for what I thought were selected from J2 beams, and 25Mbps for J1 beams (which might be a combination of gen 4 and gen 5 services if I understand correctly), which is considerably better than what I imagined based upon reading posts on this site! It seems the great performance I get is not out of line with the areas I combed through. I did see a city on the edge between beam 68 and 69--far from the center of a J2 beam--that had an average of around 50Mbps, and they had run a lot of tests.
Thanks!
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