Forum Discussion
Very poor internet service
I had my internet installation done on Friday Sept. 6. My previous service was through CenturyLink and was at 1.5Mbps. CenturyLink did not have any option for me to upgrade and recommended HughesNet....
Try using https://testmy.net/ to get more actual speed results.
Also check the System Control Center http://www.systemcontrolcenter.com/#!/home/status to see State codes and issues.
If you don't have 0.0.0 as the state code first thing i do is a reboot of the modem. Sometimes it takes a couple of times.
On the full reboot make sure you disconnect the power from the modem for at least a minute before applying power back on.
If you are getting bad codes then equipment issue or an alignment issue too.
Suggest posting this issue on the https://community.hughesnet.com/t5/Tech-Support/bd-p/TechSupport board.
