Very poor internet service
I had my internet installation done on Friday Sept. 6. My previous service was through CenturyLink and was at 1.5Mbps. CenturyLink did not have any option for me to upgrade and recommended HughesNet....
Forum Discussion
rick3829 , that's a very frustrating situation. I suggest that you post a description of your problem, with as much context as you can provide, in the Tech Support section, like skid5150 suggested. Just click the +Start a topic button. The reps, who are super helpful, won't reply to you in the General Discussion section.
I'll do that but I've already worked with the tech support via email and all I get is the run around and no solution. They're not willing to come out and assist. I can't even watch some YouTube videos without a pause- too slow.
I'm sure you're in no mood to keep working on this, given your below par experience so far, but give the reps on this site a chance. They're corporate reps, and from what I've seen here, they seem to have more authority and more reach than the email/phone reps. They're not here 24/7, so an answer may not be immediate, but they are very helpful. I hope things improve for you.
