Forum Discussion
Throttle Speeds Recently Dropped
Beam 42 dropped its throttle speed at noon on 1/20 MST to 30 KBPS and it’s not been over 50 kbps since. (Or at least MY connection to Hughes on 42 went totally south then.) I personally offered 56 kbp...
sepmeier,
That's great to hear! I'm glad the throttled speeds seem to be adequate. Did you receive a call from our engineering team?
Thanks,
Remy
Remy, I didn’t get a call - I just noted a satellite down line load of software last week and when the high speed plan and tokens ran out the throttle was back to the levels it always had been - slow, but usable for Edgenuity school, and not the 30kbps we had been plagued with. Test my dot net shows about 300kbps - the other Speedtest sites show about 3mbps - I’m pretty sure your site is more accurate with regards to TCP speeds whereas the others are UDP based, which eliminates the round trip packet ack choke. At any rate - we can use the service again - which with the covid online situation with the school is the most important thing. Having to drive an hour to poach the WiFi at the library wasn’t a cutting it 🤣 Thanks again for your attention to this. Bill
sepmeier,
Of course! I'll have your account and case continued to be monitored, please let us know if you have any more issues!
Thanks,
Remy
