Really? I was completely out of data, aside from bonus bites. Bought 10gb and ordered a movie from Amazon Prime, (HD). No other devices connected to the network other than the router and the Samsung s...
You mentioned a router being connected. Does it have the ability to monitor data usage, and if so, does it have the ability to break the usage down by device?
A two hour film shouldn't use 10GB of data in HD, but a spotty WiFi connection can cause higher data usage, as can things using data that you aren't aware of.
Other than your Smart TV, what devices do you have that utilize your WiFi, and how do you ensure that they cannot connect at any given time?
This was basically a test. We made sure all other devices were disconnected or turned off. We have another satellite ISP with business class service for our primary provider and had turned off the router and modem for it as well. I only use it for business purposes, not entertainment. I could see a spotty connection being an issue at times to cause excessive data usage, but not to this extent. Unfortunately, I don't have a meter on the router connected to the Hughesnet modem.
There's the remote possibility of another explanation:
An active stream is not just a one-way flow of data. There are all sort of acks, nacks, and checksums that need to get fed back to the source so it knows that the frames are being sent in the correct order.
If (and a big if) those acks are not received back within the particular service's 'acceptance time window' it might imply a nack and resend the series of frames.
Where I'm going with this is that if the gateway is bogged down the latency may be sufficient enough to cause this to happen, if the frames are buffering or otherwise. Certainly sending the same frame sequence twice because of an late ack would cause a 5Gb movie to easily rack up 10Gb.
If you where installed more then 2 years ago. That means you are on Gen 4 not Gen5. So there is no video data saver. So it is sending it in 1080p Or it could be in 2080p. Depending on the movie.. Most cell service send all movies over 480P because the screens are so small.. B
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movie","id":"message:106322","revisionNum":2,"repliesCount":17,"author":{"__ref":"User:user:74380"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:106322"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:106322"},"body@stripHtml({\"truncateLength\":200})":"Really? I was completely out of data, aside from bonus bites. Bought 10gb and ordered a movie from Amazon Prime, (HD). No other devices connected to the network other than the router and the Samsung s...","body@stringLength":"877","rawBody":"Really? I was completely out of data, aside from bonus bites. Bought 10gb and ordered a movie from Amazon Prime, (HD). No other devices connected to the network other than the router and the Samsung smart tv. It used ever bit of that 10gb to watch one freaking movie! Why? I can stream an entire 15 episode season in HD of a tv series on my cellphone provider network, steam 2-3 hours of YouTube videos, stream music every day from Spotify, watch every Facebook video posted in my newsfeed, talk on Facetime for 40 hours a month, run a wifi phone service, surf the web, and pretty much run my mobile business for an entire month without using 10gb. This has been an ongoing issue since I got Hughesnet service more than 2 years ago. And no it isn't a Hughesnet exclusive issue. This seems to be a satellite ISP issue. I have had 3 different satellite ISPs What gives?","kudosSumWeight":0,"postTime":"2018-11-04T02:30:14.752-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Data Management","text":"Data Management","time":"2017-03-08T04:06:48.317-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:106322_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":10415},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:106322":{"__typename":"Conversation","id":"conversation:106322","solved":true,"topic":{"__ref":"ForumTopicMessage:message:106322"},"lastPostingActivityTime":"2018-11-14T10:58:39.958-05:00","lastPostTime":"2018-11-14T10:58:39.958-05:00","unreadReplyCount":17,"isSubscribed":false},"ModerationData:moderation_data:106322":{"__typename":"ModerationData","id":"moderation_data:106322","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:106322_2":{"__typename":"Revision","id":"revision:106322_2","lastEditTime":"2018-11-04T02:31:34.994-05:00"},"ForumReplyMessage:message:106324":{"__typename":"ForumReplyMessage","id":"message:106324","conversation":{"__ref":"Conversation:conversation:106322"},"author":{"__ref":"User:user:74380"},"revisionNum":1,"uid":106324,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"subject":"Re: 10gb to stream a movie","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:106324"},"parent":{"__ref":"ForumReplyMessage:message:106323"},"body":"This was basically a test. We made sure all other devices were disconnected or turned off. We have another satellite ISP with business class service for our primary provider and had turned off the router and modem for it as well. I only use it for business purposes, not entertainment. I could see a spotty connection being an issue at times to cause excessive data usage, but not to this extent. Unfortunately, I don't have a meter on the router connected to the Hughesnet modem.","body@stringLength":"485","rawBody":"This was basically a test. We made sure all other devices were disconnected or turned off. We have another satellite ISP with business class service for our primary provider and had turned off the router and modem for it as well. I only use it for business purposes, not entertainment. I could see a spotty connection being an issue at times to cause excessive data usage, but not to this extent. Unfortunately, I don't have a meter on the router connected to the Hughesnet 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Hi Damselfly72,
\n\n
\nI believe this is because apparently Amazon is using a higher bitrate and does not seem to allow quality/rate adjustments outside of their own proprietary Fire TV products. Basically this means that Amazon won't automatically adjust itself based on multiple factors (screen size, bandwidth, device capability) like other video providers do, resulting in you having to receive video in the format Amazon has on file. Adjusting this setting using built-in options on devices like Roku's may change what you see, but won't change what you get. Sometimes this will also cause buffering or poor visual quality. Read more here
\n\n
\n\n
Regarding your mobile provider... I'm not sure who you have, but many providers are now automatically turning on their own versions of \"VDS\" to help save mobile data and ease network congestion. This might be enabled on your service plan, so it's worth a check. VDS is enabled for all customers on Gen4 and Gen5 service plans.
\nI believe this is because apparently Amazon is using a higher bitrate and does not seem to allow quality/rate adjustments outside of their own proprietary Fire TV products. Basically this means that Amazon won't automatically adjust itself based on multiple factors (screen size, bandwidth, device capability) like other video providers do, resulting in you having to receive video in the format Amazon has on file. Adjusting this setting using built-in options on devices like Roku's may change what you see, but won't change what you get. Sometimes this will also cause buffering or poor visual quality. Read more here
\n\n
\n\n
Regarding your mobile provider... I'm not sure who you have, but many providers are now automatically turning on their own versions of \"VDS\" to help save mobile data and ease network congestion. This might be enabled on your service plan, so it's worth a check. VDS is enabled for all customers on Gen4 and Gen5 service plans.
\n\n
\n\n
I hope I was able to offer some helpful info :)
\n\n
\n\n
-Amanda
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You mentioned a router being connected. Does it have the ability to monitor data usage, and if so, does it have the ability to break the usage down by device?
A two hour film shouldn't use 10GB of data in HD, but a spotty WiFi connection can cause higher data usage, as can things using data that you aren't aware of.
Other than your Smart TV, what devices do you have that utilize your WiFi, and how do you ensure that they cannot connect at any given time?
","body@stringLength":"565","rawBody":"
You mentioned a router being connected. Does it have the ability to monitor data usage, and if so, does it have the ability to break the usage down by device?
A two hour film shouldn't use 10GB of data in HD, but a spotty WiFi connection can cause higher data usage, as can things using data that you aren't aware of.
Other than your Smart TV, what devices do you have that utilize your WiFi, and how do you ensure that they cannot connect at any given time?
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10gb to stream a movie","moderationData":{"__ref":"ModerationData:moderation_data:106325"},"body":"
There's the remote possibility of another explanation:
An active stream is not just a one-way flow of data. There are all sort of acks, nacks, and checksums that need to get fed back to the source so it knows that the frames are being sent in the correct order.
If (and a big if) those acks are not received back within the particular service's 'acceptance time window' it might imply a nack and resend the series of frames.
Where I'm going with this is that if the gateway is bogged down the latency may be sufficient enough to cause this to happen, if the frames are buffering or otherwise. Certainly sending the same frame sequence twice because of an late ack would cause a 5Gb movie to easily rack up 10Gb.
There's the remote possibility of another explanation:
An active stream is not just a one-way flow of data. There are all sort of acks, nacks, and checksums that need to get fed back to the source so it knows that the frames are being sent in the correct order.
If (and a big if) those acks are not received back within the particular service's 'acceptance time window' it might imply a nack and resend the series of frames.
Where I'm going with this is that if the gateway is bogged down the latency may be sufficient enough to cause this to happen, if the frames are buffering or otherwise. Certainly sending the same frame sequence twice because of an late ack would cause a 5Gb movie to easily rack up 10Gb.
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Interesting. I never knew any of that, though it makes perfect sense.
We really do learn something new every day. :)
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If you where installed more then 2 years ago. That means you are on Gen 4 not Gen5. So there is no video data saver. So it is sending it in 1080p Or it could be in 2080p. Depending on the movie.. Most cell service send all movies over 480P because the screens are so small.. B
If you where installed more then 2 years ago. That means you are on Gen 4 not Gen5. So there is no video data saver. So it is sending it in 1080p Or it could be in 2080p. Depending on the movie.. Most cell service send all movies over 480P because the screens are so small.. B
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