Forum Discussion
12.1.9 -- A transmit problem has occurred
First problem I am having is our internet service has been very poor over the past few weeks. Our 2g internet has been very slow and has become difficult to use. Second problem is that our 5g interne...
Hi rossalissalove,
Thank you for your patience while your case was worked. I pulled up your account and I see that Wade has already issued a dispatch to replace the radio and modem. Your Dispatch is currently scheduled for Thursday, Jun 28, 2018 between 02:00 PM-05:00 PM. I'll privately message you your local tech's contact info so that you can coordinate if that time does not work out for you.
I went into the settings and unchecked the boxes you told me to and the 5g actually showed up but I couldn't connect to it. But then a few minutes later I went back in and rechecked those settings and it disappeared again. And the "12.1.9 -- A transmit problem has occurred" message has popped up again. Can't we just get a new modem or something?
I just tried unchecking and rechecking those wifi settings again and this time the 5g popped up after I rechecked all the boxes. I tried to connect to it again but it was showing there was no signal. I enetered in our password for it and it said there's no connection and then the 5g disappears again.
